Our Gulfstream Team

We're the Pulse of Your Gulfstream.

Brody McKenna

Director of MRO Operations

Brody McKenna is our Director of MRO OperationsIn his previous role with Western as Avionics Manager, he was responsible for day-to-day installations and operations of installations, troubleshooting, scheduled and unscheduled maintenance and electrical engineering.

Brody brings eight years of Gulfstream-specific experience to our team between his time with the OEM and Western Aircraft. His intimate knowledge of the airframe comes from his work supporting AOG aircraft; he worked as a tech lead, and was part of the tech specialist group where he was responsible for liaising between the engineering department and the technicians on the floor. Brody also served as the primary qualified trainer for the Data Concentration Network system on the G500/G600 aircraft and worked on those airframes both on the service side as well as the completions side. In fact, he’s extremely familiar with Gulfstream aircraft ranging from the G150 to G500/G600/G650 series aircraft. 
 

Hey Brody, what do you enjoy most about working at Western Aircraft?

“Definitely the people! The people are what makes it worth it. The job is not always easy, but when you have a good team, it’s important to get their buy-in, and it’s important to make sure that they know you have their back,” said Brody.  
 
Brody enjoys more than just the company of his team. His role is also customer-facing, and he doesn’t take the responsibility lightly. He appreciates that customers want to be part of what’s happening with their aircraft.
 
“Our customers can come to talk to the lead; they can chat with the guy on the floor who’s actually doing the avionics work. They don’t have to feel like they’re in the dark. We love operating in the right balance and level of transparency where the customer knows what’s going on, feels comfortable asking questions, and we’re still able to do our best work,” he added. 
 

Let’s talk about beautiful Boise.

Brody lives in Meridian, a suburb of Boise. His favorite thing about living here is its central location to… the middle of nowhere. Even though the charming, gentle hustle and bustle of Boise is an attraction on its own, Brody appreciates the stillness of nature.

Want to take a little bit of a trip and get away from everyone and everything to clear your head? There are a lot of beautiful places to do that, whether you’re going up in the mountains, or taking the highway to Sun Valley. It’s easy to get to a place where you feel like you’re the only person around… a feeling that never came easily in Brody’s 11 years in the crowded state of California. 

Boise itself is growing! “We’re getting a lot of modern stores and modern spaces, so there’s a little bit of everything. Most customers don’t know what’s truly here, so when they get to spend some time while we have their aircraft, they’re pleasantly surprised,” said Brody.

 

Why else would someone choose Western Aircraft?

Our capabilities are extensive, our price point is competitive, and our customer service is a huge focus. Brody’s team is always learning about the latest technology and works alongside customers to make sure their avionics package works for their specific needs.
 
“We’re not stuck in our ways; we’re going to work with you on how we can get the job accomplished in a way that’s best for you and best for us,” added Brody. 
 
When Gulfstream owners and operators are looking for an MRO partner, they need to know what we have to offer. And it comes down to this: At Western Aircraft we have people who are incredibly experienced working with Gulfstream aircraft, and who are going to make sure your job gets done right
 

Doug Wendt

Regional Sales Manager

Doug Wendt, our Regional Sales Manager for Gulfstream aircraft, is a literal pro at listening to you and helping support your maintenance and upgrade needs.

Relationships are Doug’s specialty. He’s been cultivating and maintaining them his entire career, which includes more than 30 years of experience specifically with Gulfstream aircraft owners and operators selling product support, which includes maintenance, avionics upgrades, interiors and refurbishment.

 

Hey Doug, what do you enjoy most about working here at Western?

“The people here are awesome. I’ve known many of them in the past because there are a lot of former Gulfstream people here several of us have known each other and worked together in the industry for many years. We know the Gulfstream line very well; I really like that part of it. Working alongside this group makes me better at my job because these are very knowledgeable people,” Doug said.

Doug has maintained his network well, and his customers trust him.

“I also enjoy still meeting with and calling on my customers I’ve had for 20-some years – maintaining those relationships is a lot of fun; they’ve become good friends over the years,” he said.

 

How do your customers like Western Aircraft?

“My existing relationships with my customers brought them to Western. But once they’re here, they really love it and for many reasons:

Boise is great. They say it’s ‘part rugged, part refined’ and I’d have to agree with that! It’s a new place to go that gets you away from huge crowds and big city life. It has something for everyone, whether you enjoy being in the mountains, floating a river, or sampling all the great dining and shopping options in downtown Boise. You can experience everything Boise has to offer and get excellent work done on your airplane. Western is a clean, intimate facility with people you can talk to - right on the shop floor if you want!

We also have a brand-new hangar which was built for Gulfstream aircraft. Part of the new hangar includes nice, spacious customer offices! Customers want to spend time at our facility while their Gulfstream in in work; the offices are complete with wi-fi, beverages, and are private. Having dedicated space for not only their aircraft, but for them as well, emphasizes our commitment to Gulfstream customers. We offer a great customer experience, which makes it an easy decision all around,” said Doug.

Doug says his customers find the experience of having their Gulfstream maintained here so enjoyable that they tend to talk about it to their own network. The culture at Western sets itself up for natural word of mouth relationship building.

 

Customer service is the heart of Doug’s every move.

Doug makes sure the experience is memorable from the beginning. He resides in Scottsdale, Arizona but will gladly meet new customers face-to-face when they arrive in Boise for maintenance work.

“I think a familiar face and having someone to personally make introductions goes a long way toward making people feel comfortable,” Doug noted.

 

The customer is number one in Doug’s book.

And he appreciates that the management at Western Aircraft feels the same way. He says they not only have a strong pulse on what our customers need, but frequently asks them what can be done better.

“We always keep an open ear to ways we can improve,” said Doug. “Our customers trust us and give us honest feedback, which means we know what’s working and what we need to adjust.”

 

Do you want to be Doug’s customer, too?

See for yourself how Doug’s expertise will lend itself to an overall excellent customer experience with us. Get in touch with us and begin your own adventure at Western Aircraft in Boise.
 

Chris Duncan

Interior Programs Manager

Chris Duncan is an experienced aviation interiors leader with more than 17 years of hands-on experience across commercial, business, and VIP aircraft environments. As Interior Modifications Manager at Western Aircraft, he oversees Gulfstream interior refurbishment and modification projects from planning through completion, ensuring quality, schedule adherence, and customer satisfaction.

Prior to joining Western Aircraft, Chris served as Interior and Paint Manager at Signature TechnicAir, where he managed interior and paint schedules, built customer quotes, coordinated outside vendors, and led hiring and development of interior, upholstery, paint, and cabinetry teams. His role required close collaboration with customers, including presenting interior options, managing budgets, and ensuring accurate billing and material tracking.

Earlier in his career, Chris worked as a Lead Mechanic at HAECO Americas and as an Interior Completions Installer at Dassault Falcon Jet. In these roles, he gained deep technical expertise in full interior removals, installations, fabrication, and conformity inspections across multiple aircraft platforms.

Chris’s combination of technical craftsmanship, project management experience, and customer-focused leadership supports Western Aircraft’s commitment to delivering refined, reliable interior solutions for Gulfstream operators.

Matt Rainier

Service Manager

Matt Rainier brings more than 20 years of aviation maintenance and leadership experience to his role as Gulfstream Service Manager at Western Aircraft, including over a decade working directly on Gulfstream aircraft. His background spans hands-on maintenance, airworthiness inspection, quality assurance, and supervisory leadership, giving him a well-rounded perspective on every phase of the service lifecycle 

Before joining Western Aircraft, Matt held progressively responsible roles at Gulfstream, serving as a Senior Maintenance Technician, Senior Airworthiness Inspector, and most recently as an RS Service Center Supervisor. In these positions, he managed complex maintenance schedules, coordinated cross-functional teams, ensured FAA compliance, and served as a key point of contact for customer concerns.

His experience also includes quality leadership roles with Embraer, SpaceX, and international defense programs, further strengthening his attention to detail and commitment to operational excellence.

Matt’s extensive Gulfstream platform knowledge, combined with his FAA A&P certification and formal education in business and project management, allows him to balance technical precision with strong customer communication. This blend of skills enables him to lead Gulfstream service teams effectively while delivering consistent, high-quality outcomes for operators.

Your Gulfstream is in Good Hands

To learn more about how Western Aircraft can provide support for your Gulfstream aircraft, please tell us a little more about yourself:

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