Core returns are due within 14 days domestic and 21 days international from the date the exchange unit was shipped. Late return of a core unit will result in a late return penalty of a 2% daily charge of the exchange billing. This charge will incur daily until the core unit is received. If the core unit has not been returned after 60 days from the date of shipment, the core deposit will be billed and the sale considered outright. Late return fees will still apply.

Cores returned that are beyond economical repair (BER), lacking completed core tags, damaged, disassembled, or not a like part number can incur over and above standard overhaul cost or core rejection. All core returned are subject to vendor evaluation and can incur charges deemed above standard overhaul cost. Rejected cores will be returned to the customer at their expense. Western Aircraft will not be responsible for parts lost or damaged during shipment.

It is the responsibility of the customer to provide proof of shipment and delivery for any outstanding cores due.

All units containing fluids should be completely drained and capped to prevent leaking during shipment and must comply with hazardous material shipping regulations.

Western Aircraft, Inc. will, at our discretion, repair, replace, or refund the purchase of goods found defective during the warranty period. Western Aircraft, Inc. will warrant new, overhauled, or repaired parts for a period of 90 days or 150 hours, which ever comes first, from the date of shipment. Western Aircraft will honor any vendor(s) warranties that extend beyond that of Western Aircraft, Inc. and is subject to that vendor(s) warranty policy. All warranties are subject to final approval pending inspection and acceptance by our vendor(s).

Western Aircraft reserves the right to refuse warranty in the case of tampering, negligence, misuse, alteration, breaking of vendor warranty seals, mishandling, or any damage that occurs as a consequence of shipping.

Western Aircraft is not responsible for any cost incurred, including labor, for the installation or removal of a failed part or freight charges.

In cases where a warranty exchange unit as been provided, the warranty will not extend beyond the original warranty period in question.